SARL PACAP (capital 3000 €)
Head Office: Chemin de la Bonne Jeanne, 13400 Aubagne
Email address:service-client@pacap-detail.fr
Registration for Marseille
General terms and conditions of sale

SARL PACAP

Our head office and all shipments leave from our premises based in the south of France. 

Our address: chemin de la Bonne Jeanne, 13400 Aubagne

Our email address: service-client@pacap-detail.fr

Our telephone 09 86 52 33 33 (local call not surcharged).

Our registration is at the RCS of Marseille.

Our SIREN number is 823 848 072.

General conditions of sale for products sold on https://pacap-detail.fr/

Date of last update is September 11, 2020.

For our PACAP brand, and all other French brands, the industrial property title has a lifespan of 10 years, renewable indefinitely. The PACAP trademark is duly renewed at the National Institute of Industrial Property of Marseille France. All of our creations, products and printed matter are registered with INPI, either as patents or as soleau envelopes by Maitre Jacquemin.

The protection of a patent or a trade mark protects against the risk of infringement.

Article 1: Subject matter

The present conditions govern the sales, by the PACAP company, of fashion clothing and accessories.

Article 2 : Prices

The prices of our products are indicated in euros including all taxes (VAT and other taxes applicable on the day of the order), unless otherwise indicated and excluding processing and shipping costs. In the event of an order to a country other than metropolitan France, you are the importer of the product(s) concerned. Customs duties, local taxes or import duties or state taxes may be payable outside France. These duties and sums are not the responsibility of the PACAP company. They will be at your expense and are your sole responsibility, both in terms of declarations (invoice attached to the shipment) and payments to the competent authorities and organisations in your country.

All orders, whatever their origin, are payable in euros.

The PACAP company reserves the right to modify its prices at any time, but the product will be invoiced on the basis of the rate in force at the time of validation of your order and subject to availability.

The products remain the property of the PACAP company until full payment of the price.

Please note: as soon as you take physical possession of the products ordered, the risks of loss or damage to the products are transferred to you.

Article 3 : Ordering

2 Ways to order :

- On the Internet: https://pacap-detail.fr/ (secure site).

- By telephone +33(0)9 86 52 33 33 (local call not surcharged) from Monday to Friday from 9.30 am to 6 pm.

Contractual information is presented in French and will be confirmed by email (24 to 48 hours max) when your order is validated.

The PACAP company reserves the right not to record your payment or provides for a refund in the event of a supply problem or in the event of a defect in one of your chosen products.

Article 4 : Validation of your order

Any order appearing on the website https://pacap-detail.fr/ implies adherence to these General Conditions. Any order confirmation implies your full and complete adherence to these General Terms and Conditions of Sale, without exception or reservation.

All the data provided and the recorded confirmation will serve as proof of the transaction.

You declare that you are fully aware of them.

The order confirmation will be worth signature and acceptance of the operations carried out.

A summary of the information of your order and these General Terms and Conditions will be sent to you in PDF format via the e-mail address confirming your order if you wish.

Article 5: Payment

The fact of validating your order implies for you the obligation to pay the price indicated.

The payment of your purchases is made according to your choice by credit card through the secure system, by check or by PayPal.

The card is only debited when the order is dispatched. In the case of split deliveries, only the products shipped are debited.

Article 6 : Retraction

Whether you buy from us or from any site you buy from in France the following law is to be known and the right of each of us.

"In accordance with the provisions of article L.121-21 of the Consumer Code, you have a withdrawal period of 14 days from receipt of your products to exercise your right of withdrawal without having to justify your reasons or pay a penalty".

Returns must be made in their original condition and complete (packaging, accessories, instructions). In this context, your responsibility is engaged. Any damage suffered by the product on this occasion may be such as to defeat the right of withdrawal.

The return costs are at your expense.

In the event of exercising the right of retraction, PACAP will proceed as follows

Translated with www.DeepL.com/Translator (free version)

N ° SIREN: 823 848 072

Terms and conditions for products sold at https://pacap-detail.fr/
Last update date November 17, 2019.

Item 1: Object

These terms and conditions govern the sales by PACAP of fashion clothing and accessories.

Article 2: Price

The prices of our products are indicated in euros all taxes included (VAT and other taxes applicable on the day of the order), unless otherwise specified and excluding processing and shipping costs.

In case of order to a country other than metropolitan France you are the importer of the product (s) concerned. Customs duties or other local taxes or import duties or state taxes may be payable. These rights and amounts do not fall under the jurisdiction of CAPAP. They will be your responsibility and your entire responsibility, both in terms of declarations and payments to the competent authorities and bodies in your country. We advise you to inquire about these aspects with your local authorities.
All orders regardless of their origin are payable in euros.

PACAP reserves the right to modify its prices at any time, but the product will be invoiced on the basis of the tariff in effect at the time of validation of the order and subject to availability.

The products remain the property of PACAP until full payment is made.
Attention: As soon as you take physical possession of ordered products, the risks of loss or damage to the products are transferred to you.

Article 3: Command

You can order:
On the Internet: https://pacap-detail.fr/
By phone at 06 98 28 26 71 or + 33 (0) 9 86 52 33 33 from Monday to Friday from 8 a.m. to 6 p.m.

Contractual information is presented in French and will be confirmed at the latest when your order is validated.

PACAP reserves the right not to register a payment, and not to confirm an order for any reason, especially if there is a supply problem, or in case of a supply problem. Difficulty concerning the Command received.

Article 4: Validating your order

Any order appearing on the https://pacap-detail.fr/ website presupposes adherence to these General Terms and Conditions. Any order confirmation results in your full membership in the present general conditions of sale, without exception or reservation.

The set of data provided and the recorded confirmation will be worth proof of the transaction.
You declare that you have full knowledge of the transaction.

Confirmation of order will be worth signing and acceptance of the operations performed.
A summary of your order information and these Terms and Conditions, you Will be communicated in PDF format through your order confirmation email address.

Article 5: Payment

Validating your order means that you are obliged to pay the specified price.
The payment of your purchases is by credit card thanks to the secure system or by Check.

The rate of the card is only done at the time of shipment of the order. In the case of split deliveries, only the products shipped are debited.

Article 6: Tracing

In accordance with the provisions of article L. 121-21 of the Consumer Code, you have a withdrawal period of 14 days from the receipt of your products to exercise your right of retraction Without having to justify reasons or Pay a penalty.

Returns are to be performed in their original and complete state (packaging, accessories, notice). Within this framework, your responsibility is committed. Any damage suffered by the product on this occasion may be such as to cause the right of withdrawal to fail.
The cost of return is your responsibility.

In the event of the exercise of the right of withdrawal, the company PACAP will refund the sums paid, within 14 days of the notification of your request and via the same means of payment as The one used during the command.

Article 7: Availability

Our products are proposed as long as they are visible on the PACAP site and within the limit of available stocks. For non-stocked products, our offers are valid subject to availability from our suppliers.

In case of unavailability of product after placing your order, we will inform you by mail. Your order will be automatically canceled and no bank debit will be made.

Article 8: Delivery

The products are delivered to the shipping address specified during the order process, within the time specified on the validation page of the order.
In case of delay For shipping, an email will be sent to you To inform you of a possible consequence on the delivery time that was specified to you.

In accordance with the legal provisions, in case of delay in delivery, you benefit from the possibility of cancelling the order under the conditions and modalities defined in article L 138-2 of the Consumer Code. If between time you receive the product we will proceed to its refund and to the shipping costs in the conditions of article L 138-3 of the Consumer Code.

In case of delivery by a carrier, the company PACAP Detail cannot be held responsible for delivery delay due exclusively to a customer's outage after several proposals of Appointment.

Article 9: Warranty

All our products benefit from the legal guarantee of conformity and the guarantee of hidden defects, provided for in articles 1641 and following of the Civil Code. In case of non-conformity of a product sold, it may be returned, exchanged or refunded.
All claims, requests for exchange or refund must be made by mail or by post within 30 days of delivery.

The products must be returned to us in the state in which you received them with all the elements (accessories, packaging). The cost of sending you will be refunded on the basis of the invoiced rate and the cost of return will be refunded upon presentation of the credentials.
The provisions of this Article do not prevent you from benefiting from the right of withdrawal provided for in Article 6.

Article 10: Liability

The proposed products comply with the French legislation in force. The liability of the PACAP society cannot be incurred in the event of non-compliance with the legislation of the country in which the product is delivered. It is your responsibility to check with local authorities for the possibility of importing or using the products or services you plan to order.

In addition, PACAP cannot be held liable for damages resulting from misuse of the product purchased.
Finally, the liability of PACAP cannot be incurred for Any inconvenience or Damage inherent in the use of the Internet, such as a break in service, an outside intrusion or the presence of computer viruses.

Article 11: Applicable law in case of disputes

The language of this contract is the French language. The present conditions of sale are subject to French law. In case of dispute, the French courts will be the only competent.

Article 12: Intellectual property

All elements of the PACAP site are and remain the intellectual and exclusive property of PACAP. No person shall be permitted to reproduce, exploit, redistribute, or use any part of the site, whether visual or sound, in any capacity, even in part. Any simple link or hyperlink is strictly prohibited without an express written agreement of the PACAP company

Article 13: Personal Data

PACAP reserves the right to collect personal information and personal information about you. They are necessary to manage your order, as well as to improve the services and information we provide to you.
They can also be transmitted to the companies that contribute to these relationships, such as those entrusted with the execution of services and orders for their management, execution, processing and payment.
This information and data are also stored for security purposes, in order to comply with legal obligations and Product.

In accordance with the law of January 6, 1978, you have a right of access, rectification and opposition to personal information and personal data concerning you, directly on the site Internet.

Article 14: Evidence archive

PACAP will archive purchase orders and invoices on a reliable and durable medium that is a true copy in accordance with the provisions of article 1348 of the Civil Code. Style="margin-bottom:0px; " /> Registers PACAP will be considered by all parties concerned as evidence of communications, orders, payments and transactions between the parties.

Article 15: Refund

The consumer who waives his purchase must contact us as soon as possible before the shipment of his order to be refunded in full. It is refunded within 14 days of the date.

However, if the order has already been shipped, the refund can only be counted from the date of receipt of the returned product with its original packaging. Shipping and file charges will be deducted (10 €).

Reimbursement may be in the form of purchase vouchers or assets, only with the agreement of the consumer.

Soldered products are not recovered or refunded.

PACAP PRO

1: INTRODUCTION
The PRO SPACE is exclusively reserved for professionals who wish to distribute the products of the PACAP brand.
You must provide an intra-Community VAT number when you register, or if necessary your SIRET number (self-contractors), otherwise your order cannot be processed.

2-CONNECTION
If you are already a reseller of the PACAP brand, you have an account on the PRO SPACE.
Do not hesitate to contact us by emailor by phone at (+ 33) 06 98 28 26 71 for information Your password.
If you are not yet reseller of the mark, go to the topic " Create an account ".
You will then be able to discover our collection and, if you wish, place an order.

3: PASSING A COMMAND
Items available in inventory are marked 0 and indicate that the inventory is currently exhausted.

3.2:
Minimum order To cover management fees, the minimum of your first order is 350 Euro HT, the second 500 Euro H.T.

3.3:
Prices The selling prices shown on the Site are in euro, but excluding VAT and delivery charges.

3.4: Tracking your
reservation order/purchase order When you commit an order, you automatically receive a " Order confirmation " By email.
A voucher (proforma invoice) will then be sent to you, after checking the availability of the products and calculating the shipping charges.
The stock is reserved for 7 days from the date of issue of the voucher. Beyond this deadline, we will not be able to guarantee the availability of all products.
Your order will be shipped upon receipt of your order.
If you settle by LCR (only in France), we ship your order directly, without further confirmation.

4: MEANS OF PAYMENT
If you are already a customer, your usual conditions of payment will be applied.
If this is your first order, we put at your disposal several means of payment:
-by bank transfer: our IBAN is at the foot of the booking voucher.
-by mail accompanied by a printing of your booking voucher and payment by cheque addressed to: PACAP, chemin Bonne Jeanne, 13400 AUBAGNE.
In all cases, the contract of sale is deemed to have been concluded only upon the complete cashing of the reservation order by PACAP.
PACAP reserves the option not to cash a payment and therefore not to confirm an order for any reason, in particular a problem of competition, a problem of supply of products, a problem concerning the order received (ex: document illegible), an abnormal order Or a foreseeable problem with the delivery to be made (e.g. In
event that one of the items ordered would not be available in our inventory (following an inventory spread for example), we undertake to contact you by e-mail or by telephone within 5 days from the date of your order to inform you, and to reimburse you within 30 days the products not available for delivery, if they were cashed during the order.

5: MODES AND DELIVERY COSTS
Your order will be shipped from our warehouse based in Aubagne, South of France for France and the rest of the world. We choose for each shipment the most competent and economical carrier (La Poste, UPS, DHL, TNT, DPD)
Delivery costs are calculated in the right of reservation according to the actual weight of the packages.
PACAP makes every effort to respect the delivery times mentioned on the Site. However, we cannot be held liable for the consequences of a delay in delivery or a loss of packages caused by a third party or by your fact or because of an unpredictable and insurmountable cause of force majeure.
In case of failure to receive a package within the specified time frame, an investigation is carried out with the carrier and may take several days (ex: 21 days at the post office). The transfer of risk to the products takes place as soon as the products are delivered to the carrier. Thus, the products always travel at the peril of the customer.
Upon receipt of your order, we recommend that you verify the conformity of the products delivered with your order and indicate, if applicable, on the delivery order and in the form of handwritten reservations accompanied by your signature, any anomalies concerning them.
Without prejudice to the applicable legal guarantees, we recommend that you address any reservations concerning defects in Compliance of existing products with the delivery date in your best Deadlines by mail to SARL PACAP, chemin Bonne Jeanne, 13400 AUBAGNE or by mail.

6: SATISFAIT OR REIMBURSE. RIGHT OF RETRACT
You have 14 days to return products that do not satisfy you. This is a short time from receipt of the product.
You can then return these products, along with your invoice, without any reason to give, or any penalties to pay. On the other hand, the direct costs of sending and returning the goods are at your expense.
The return of the products can only be accepted for products in their original state, namely with their packaging and without annotation on the labels. The shipping costs are borne by the customer.
In case of proven non-compliance, PACAP will replace the product.
Return address:
SARL PACAP, chemin Bonne Jeanne, 13400 AUBAGNE, FRANCE

7: PERSONAL DATA PROTECTION
The information you provide to us is essential to the processing and routing of orders and the preparation of invoices, their absence results in the cancellation of your order. By registering on the Site http://pacap-detail.fr, you agree to provide us with sincere and truthful information about you. The communication of false information is contrary to the present general conditions and to the conditions of use appearing on the Site http://pacap-detail.fr
You can at any time and upon request modify these data.
Promotional emails (e-mails) offering news, exclusivity, good business ... can be sent to you.
You may request to no longer receive e-mails from us at Anytime, by email or by mail.

8: REPRODUCTION
The proposed models and photographs remain the exclusive property of PACAP.
No reproduction is permitted without our prior agreement.