Our headquarters and all shipments depart from our premises in the south of France
Our address: chemin de la Bonne Jeanne, 13400 Aubagne
Our e-mail address:
Our Registration is at the RCS of Marseille
Our SIREN is 823 848 072
For our PACAP brand, as well as all other brands in France, has the industrial property title for a lifetime of 10 years, renewable indefinitely. The PACAP mark is renewed as it should be with theInstitut National de la Propriété Industrielle de Marseille France.
our creations, products and printed matter are deposited with INPI whether in patent or in soleau by Maitre Jacquemin
a patent or a trademark protects against infringement.
Terms and conditions for products sold on our online store https://pacap-detail.fr/
These terms and conditions govern the sales by PACAP of fashion clothing and accessories.
The prices of our products are indicated in euros all taxes included (VAT and other taxes applicable on the day of the order), unless otherwise specified and excluding processing and shipping costs. In case of order to a country other than metropolitan France you are the importer of the product (s) concerned. Customs duties, local taxes or import duties or state taxes may be payable outside France. These rights and amounts do not fall under the jurisdiction of CAPAP. They will be your responsibility and your entire responsibility, both in terms of the declarations (invoice attached to the shipment) and payments to the competent authorities and bodies of your country.
All orders some are their origins are payable in euros.
PACAP reserves the right to modify its prices at any time, but the product will be charged on the basis of the rate in effect at the time of validation of your order and subject to availability.
The products remain the property of PACAP until the price is fully paid.
Attention: As soon as you take physical possession of the ordered products, the risks of loss or damage to the products are transferred to you.
2 Ways to place your order:
On the Internet: https://pacap-detail.fr/ (secure site).
By phone + 33 (0) 9 86 52 33 33 (local non-overtaxed call) Monday to Friday from 9:30 a.m. to 6 p.m.
Contractual information is presented in French and will be confirmed by mail (24 to 48h max) at the time of validation of your order.
PACAP reserves the right not to register your payment and provides for a refund or choice in the event of a supply problem or in case of default on one of your chosen products.
Any order appearing on the https://pacap-detail.fr/ website presupposes adherence to these General Terms and Conditions of Sale. Any order confirmation results in your full membership in the present general conditions of sale, without exception or reservation.
The set of data provided and the recorded confirmation will be worth proof of the transaction.
You declare that you have full knowledge of it.
The order confirmation will be valid for signature and acceptance of the operations performed.
A summary of your order information and these Terms and Conditions will be communicated to you in PDF format via the confirmation email address of your order if you wish.
Validating your order means that you have to pay the specified price.
The payment of your purchases is made according to your choice by credit card thanks to the secure system, by check or by PayPal, see bank transfer.
The debit of the card is only done at the time of shipment of the order. In the case of split deliveries, only shipped products are debited.
That it be at home and for all the sites to which you buy in France the following law is to know for the right of each of us.
"In accordance with the provisions of Article L. 121-21 of the Consumer Code, you have a withdrawal period of 14 days from the receipt of your products to exercise your right of retraction without having to justify reasons or pay a penalty"
Returns are to be performed in their original and complete state (packaging, accessories, notice). Within this framework, your responsibility is committed. Any damage suffered by the product on this occasion may be such as to cause the right of withdrawal to fail.
The cost of return is at your expense.
In case of exercise of the right of withdrawal, the company PACAP will refund the sums paid, as soon as possible (48h max, normally the law allows us 15 days) according to the notification of your request and via the same means of payment as the one used during the order.
Our products are proposed as long as they are visible on the PACAP site and within the limit of available stocks. For non-stocked products, our offers are valid subject to availability created by our artisans.
In case of unavailability of product after placing your order, we will inform you by email or by telephone. Your order will be automatically canceled and no bank debit and we charge no charges or file charges.
The products are delivered by the Post Office to the delivery address you indicated to us during the order process, within the time specified on the validation page of the order.
In case of delayed shipment, an email will be sent to inform you of a possible consequence on the delivery time that has been indicated to you.
In accordance with the legal provisions, in case of delay in delivery, you benefit from the possibility of cancelling the order under the conditions and modalities defined in article L 138-2 of the Consumer Code. If between time you receive the product we will proceed to its refund and to the shipping costs in the conditions of article L 138-3 of the Consumer Code.
In case of delivery by different carriers, PACAP cannot be held responsible for delivery delay due exclusively to customer outage after several appointment proposals.
All our products benefit from the legal guarantee of conformity and the guarantee of hidden defects, provided for in articles 1641 and following of the Civil Code. In case of non-conformity of a product sold, you can return it, exchange or refund according to your choice.
All claims, requests for exchange or refund must be made by mail or by post within 15 days of receipt of your purchase.
The products must be returned to us in the state in which you received them with all the elements (accessories, packaging). The cost of sending you will be refunded on the basis of the invoiced rate and the cost of return will be refunded upon presentation of the credentials.
The provisions of this article do not prevent you from benefiting from the right of withdrawal provided for in Article 6.
The proposed products comply with the applicable French legislation. The liability of the PACAP society cannot be incurred in the event of non-compliance with the legislation of the country in which the product is delivered. It is your responsibility to check with local authorities for the possibilities of importing or using the products or services you plan to order.
Furthermore, PACAP cannot be held liable for damages resulting from misuse of the purchased product.
Finally, the liability of PACAP cannot be incurred for any inconvenience or damage inherent in the use of the Internet, such as a break in service, an outside intrusion or the presence of computer viruses.
The language of this contract is the French language. The present conditions of sale are subject to French law. In case of dispute, the French courts will be the only ones competent.
All elements of the PACAP site are and remain the intellectual and exclusive property of PACAP. No person shall be permitted to reproduce, exploit, redistribute, or use any part of the site, whether visual or sound, in any capacity, even in part. Any simple link or hyperlink is strictly prohibited without an express written agreement of the PACAP company
PACAP reserves the right to collect personal information and personal information about you. They are necessary for the management of your order, as well as for the improvement of the services and information we provide to you.
They can also be transmitted to the companies that contribute to these relationships, such as those responsible for the execution of services and orders for their management, execution, processing and payment.
This information and data are also stored for security purposes in order to comply with legal and regulatory obligations.
In accordance with the law of January 6, 1978, you have a right of access, rectification and opposition to personal information and personal data concerning you directly on the website.
PACAP will archive purchase orders and invoices on a reliable and durable medium that is a true copy in accordance with the provisions of Article 1348 of the Civil Code.
The computerized registers of PACAP will be considered by all parties concerned as evidence of communications, orders, payments and transactions between the parties.
The consumer who waives his purchase must contact us as soon as possible before the shipment of his order to be refunded in full. It is refunded within 2 to 4 days maximum after the date.
However, if the order has already been shipped, the refund can only be counted from the date of receipt of the returned product with its original packaging. Shipping charges will be deducted based on the cost charged by the carrier.
Reimbursement may be in the form of purchase vouchers or assets, only with your agreement.
Sorted products are not retaken or refunded.
SPACE PRO PACAP
The PRO SPACE is exclusively reserved for professionals who wish to distribute the products of the PACAP brand.
You must provide an intra-Community VAT number when you register, or if necessary your SIRET number (self-contractors), otherwise your order cannot be processed.
If you are not yet reseller of the mark:
You must send us your request by phone at +33 (0) 6 98 28 26 71.
After reviewing your application, we will open a pro account by sending you your ID and password.
You are advised to change your password on your first login.
If you are already reseller of PACAP:
You can log in directly to your 24-hour account with your username and password.
You can then discover our different collections and rates to make your order.
3.1: 2 ways
Either on the online shop with your dedicated account. Items available in inventory are reported by a figure of 1 see above. The 0 indicates that the inventory is currently exhausted.
3.2: All orders paid before noon are prepared and shipped the same day in a relay, post office, workplace or home depending on your choice.
Prices The selling prices shown on the Site are in euro, but excluding VAT and delivery charges.
3.4: Tracking your
reservation order/purchase order When you commit an order, you automatically receive a " Order confirmation " By email.
A voucher (proforma invoice) will then be sent to you, after checking the availability of the products and calculating the shipping charges.
The stock is reserved for 7 days from the date of issue of the voucher. Beyond this deadline, we will not be able to guarantee the availability of all products.
Your order will be shipped upon receipt of your order.
If you settle by LCR (only in France), we ship your order directly, without further confirmation.
If you are already a customer, your usual conditions of payment will be applied.
If this is your first order, we put at your disposal several means of payment:
-by bank transfer: our IBAN is on the footer of the reservation order.
-by check addressed to PACAP, chemin Bonne Jeanne, 13400 AUBAGNE.
In all cases, the contract of sale is deemed to have been concluded only at the time of the full receipt of the reservation order by PACAP.
PACAP reserves the right not to cash a payment and therefore not to confirm an order for any reason, in particular a problem of competition, a problem of supply of products, a problem concerning the order received (ex: Unreadable document), an abnormal command, or a predictable problem with the delivery to be performed (e.g., out of delivery area).
In the event that one of the items ordered is not available in our inventory (following an inventory spread for example), we undertake to contact you by e-mail or by telephone within 5 days from the date of your order in order to inform you, and to reimburse you within 30 days the products not available for delivery, if they were cashed during the order.
Your order will be shipped from our warehouse based in Aubagne, South of France for France and the rest of the world. We choose for each shipment the most competent and economical carrier (La Poste, UPS, DHL, TNT, DPD)
Delivery costs are calculated in the right of reservation according to the actual weight of the packages.
PACAP makes every effort to respect the delivery times mentioned on the Site. However, we cannot be held liable for the consequences of a delay in delivery or a loss of packages caused by a third party or by your fact or because of an unpredictable and insurmountable cause of force majeure.
In case of failure to receive a package within the specified time frame, an investigation is carried out with the carrier and may take several days (ex: 21 days at the post office). The transfer of risk to the products takes place as soon as the products are delivered to the carrier. Thus, the products always travel at the peril of the customer.
Upon receipt of your order, we recommend that you verify the conformity of the products delivered with your order and indicate, if applicable, on the delivery order and in the form of handwritten reservations accompanied by your signature, any anomalies concerning them.
Without prejudice to the applicable legal guarantees, we recommend that you address any reservations concerning the defects of conformity of the products existing at the delivery date in your best time by mail to SARL PACAP, chemin Bonne Jeanne, 13400 AUBAGNE or by mail.
You get 14 days to return products that don't satisfy you. This is a short time from receipt of the product.
You can then return these products, along with your invoice, without any reason to give, or any penalties to be paid. On the other hand, the direct costs of sending and returning the goods are at your expense.
The return of the products can only be accepted for products in their original state, namely with their packaging and without annotation on the labels. The shipping costs are borne by the customer.
In case of proven non-compliance, PACAP will replace the product.
SARL PACAP, chemin Bonne Jeanne, 13400 AUBAGNE, FRANCE
The information you provide to us is essential to the processing and routing of orders and the preparation of invoices. Their absence results in the cancellation of your order. By registering on the Site http://pacap-detail.fr, you agree to provide us with sincere and truthful information about you. The communication of false information is contrary to the present general conditions and to the conditions of use appearing on the Site http://pacap-detail.fr
You can at any time and upon request modify these data.
Promotional emails (e-mails) offering news, exclusivity, good business ... may be sent to you.
You may request to no longer receive e-mail from us at any time, by email or by mail.
The proposed models and photographs remain the exclusive property of PACAP.
No reproduction is permitted without our prior approval.
Our models and printouts are under industrial protection and the right to non-competition.